Accessibility Statement
Our commitment to digital accessibility for all users
PassportSuvidha is dedicated to providing an accessible experience for all users, including those with disabilities. We strive to ensure that our website and services comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and Section 508 of the Rehabilitation Act.
We believe that everyone should have equal access to passport services, regardless of ability. Our team continuously works to enhance the accessibility and usability of our digital platforms to provide an inclusive experience for all visitors.
Our website includes features to enhance visual accessibility:
- High contrast color schemes for better readability
- Resizable text that works with browser zoom functions
- Alt text for all informative images
- Clear, readable fonts and adequate text spacing
- Focus indicators for keyboard navigation
We've implemented features to ensure our site is navigable for all users:
- Full keyboard accessibility for all functions
- Skip navigation links for screen reader users
- Logical tab order for intuitive navigation
- Form labels and instructions for all input fields
- Error identification and suggestions for correction
Our website is optimized for screen reader technology:
- ARIA landmarks for improved navigation
- Descriptive link text that makes sense out of context
- Proper heading structure for logical content organization
- Accessible tables with proper headers and captions
- Compatibility with popular screen readers like JAWS, NVDA, and VoiceOver
We've implemented additional features to enhance accessibility:
- Responsive design that works on all devices and screen sizes
- No content that flashes more than three times per second
- Sufficient time to read and interact with content
- Alternative methods for completing time-sensitive tasks
- Multiple ways to find information (search, navigation, site map)
We welcome your feedback on the accessibility of the PassportSuvidha website. If you encounter any barriers or have suggestions for improvement, please contact our accessibility team:
If you need assistance with any part of our website or have specific accessibility requirements, our support team is available to help. We can provide information in alternative formats upon request.
The PassportSuvidha website has been designed to comply with:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Section 508 of the Rehabilitation Act
- Americans with Disabilities Act (ADA)
Our website undergoes regular accessibility audits and testing by both automated tools and manual testers, including users with disabilities. While we strive for perfect compliance, we recognize that some content may not be fully accessible. We are committed to addressing these issues as quickly as possible.
Most browsers provide built-in features that can enhance your browsing experience:
Zoom
To increase text size, press Ctrl + + (Windows/Linux) or Command + + (Mac)
Keyboard Navigation
Press Tab to navigate between elements and Enter to activate links and buttons
Screen Readers
Our site works with screen readers like JAWS, NVDA (Windows), VoiceOver (Mac/iOS), and TalkBack (Android)
Browser Extensions
Consider accessibility extensions like Dark Reader, Readability, or Text-to-Speech tools
Continuous Improvement
PassportSuvidha is committed to ongoing accessibility improvements. Our approach includes:
- Regular accessibility audits and testing
- Staff training on digital accessibility best practices
- Incorporating accessibility from the beginning of design and development
- Engaging with users who have disabilities for feedback and testing
This accessibility statement was last updated on March 27, 2025 and will be reviewed and updated regularly as our website evolves.